📦 Shipping Policy
Processing & Handling
- Order Processing: All orders are processed within 5-7 business days (excluding weekends and Philippine public holidays).
- Ready-to-Ship Items: Shipping time estimates begin after the 5-7 day processing period.
Domestic Shipping (Philippines)
- Shipping Carrier: [Courier Express and/or LBC]
- Delivery Time: Typically 5-7 business days after processing.
- Cost:
International Shipping (Global)
- Shipping Carrier: [Courier Express and or LBC]
- Delivery Time: Generally 10-14 business days after processing, depending on the destination and customs clearance.
- Cost: Calculated at checkout based on the package weight and destination.
Customs, Duties, & Taxes:
- The customer is responsible for all customs duties, taxes, and brokerage fees levied by their local customs office.
- These charges are not included in the item price or shipping cost and are the responsibility of the recipient. Muave is unable to estimate or pre-pay these fees.
- Muave is not responsible for delays caused by customs clearance procedures in the destination country.