Shipping policy

📦 Shipping Policy

Processing & Handling

  • Order Processing: All orders are processed within 5-7 business days (excluding weekends and Philippine public holidays).
  • Ready-to-Ship Items: Shipping time estimates begin after the 5-7 day processing period.

 

Domestic Shipping (Philippines)

  • Shipping Carrier: [Courier Express and/or LBC]
  • Delivery Time: Typically 5-7 business days after processing.
  • Cost: 

 

International Shipping (Global)

  • Shipping Carrier: [Courier Express and or LBC]
  • Delivery Time: Generally 10-14 business days after processing, depending on the destination and customs clearance.
  • Cost: Calculated at checkout based on the package weight and destination.

 

Customs, Duties, & Taxes:

  • The customer is responsible for all customs duties, taxes, and brokerage fees levied by their local customs office.
  • These charges are not included in the item price or shipping cost and are the responsibility of the recipient. Muave is unable to estimate or pre-pay these fees.
  • Muave is not responsible for delays caused by customs clearance procedures in the destination country.